Completely-In-Canal

Cassandra is a most personable woman. Confusion about my appointment time was handled well. She walked me out but the heat turned me back. She pushed me back to the AC on my rollator. Gave me water. Oh, yes... explained everything.

The Manager and her staff are awesome very informative and helpful, I recommend New sound hearing to all my friends and family members

Cassandra is very helpful in guiding me through the process. The store is conveniently located for me, and the ordering/insurance/payment processes very easy!

Definitely recommend New Sound to anyone with hearing device issues. Both Amber and Cassandra were very welcoming when I entered the office. Thank you both for helping me with my device to improve my hearing. Most greatful 🙏. Tricia

Had a great experience today. The lady was very nice, explained things well and definitely makes a person feel welcome.