I went to have a huge amount of wax removed from my ears. Cassandra did a great job and it was very interesting to be able to see the whole process on the screen. Cassandra assessed my hearing aides and found that one was no longer functioning. She explained the benefits of newer model hearing aides and the new technology. She was able to do a hearing test and fit me with new hearing aides right then. I hear so much better. It’s really like day and night. I had to turn the TV down. A lot! I’m thrilled that I went to this business today.
Marlene Urbach, on Google
I have been a client of New Sound for almost 3 years and their service is exemplary. The staff is courteous, prompt and professional with a real desire to help me hear better. I have Audible hearing aids and the world of sound for me is wonderful after having poor hearing for years. I highly recommend New Sound if you want to be a part of the hearing world. Their services never fail to provide courteous and helpful information. My hearing aids are doing very well and I am glad to continue to recommend New Sound in San Antonio, TX.
Patricia Vilagi, on Google
I’ve been visiting this location with my mother for awhile & it is a great place with excellent technicians who have improved my mother’s hearing. Cassie is so patient and understanding with my mother’s needs. I wouldn’t trust anyone else to handle her hearing difficulties. If you want outstanding customer service, come see Cassie at this location.
Allyson Moreira-Yungman, on Google
The staff at New Sound Hearing are friendly and professional. They are very attentive and well trained to provide care for one’s hearing needs. I have always been pleased with my experiences there.
Barry Wortham, on Google
Went in to check on one hearing not working, came out with a new re-chargeable pair. Instead of spending 5-600 for a repair on 4year old aid, bough a new pair. Very gladI did, good to hear right and better now. Cassandra took excellent care of me.Gave me all of my options, showed me the difference of the new technology, after that it was a no brained. Gave me a fair price. Greatest thing they had them in stock, walked out wearing a new pair. No waiting a week for them to arrive. All the girls at New Sound have always been kind, polite, and know their trade. Cassandra did an excellent job. Jeff Kweller San Antonio, Texas
Jeffrey Kweller, on Google

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