Extremely nice staff. Never feel rushed. Always get the best care and I highly recommend their service if you need a hearing device. So glad I found them.
Lavon Guesner, on Google
So I was in need of obtaining a “hearing test” in order to retain my federal job. I had called the VA and they were so far behind and it would take weeks to see them. Other audiologists had also a waiting list to be seen. I called New Sound on Wurzbach and spoke to Ms Janie who was very polite and professional and set up an appointment. I also explained to her that I could not return to work until I completed the test. She assured me that she would notify me ASAP should someone cancel their appointment. Well, just as she promised she delivered and called me about an opening the next day! I arrived and met with Dr Johns whom was very polite and patient with me. This Office treated me like Family. Kudos to New Sound staff.
mel villanueva, on Google
Carrying and friendly environment in this center means a lot when one has not only a hearing problem, but also the other health problems that affects hearing. I am grateful to Dr. Jones and his team for a great service that I receive each time I visit the NewSound center on Wurzbach.
Ivan Negovetic, on Google
Called the facility that I was running late and they asured me not to rush and that I would be helped as soon as I arrived. Great staff and a wonderful and friendly Audiologist. Thank you Dr. J and your staff for your GREAT customer service.
mcf faz, on Google

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