Online Hearing Test
Today 9:00 AM - 5:00 PM
11750 Wurzbach Road, San Antonio, TX 78230
(210) 775-6222

Our Staff

Cassandra Garza, HIS

Hearing Instrument Specialist

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

“Here today… hear tomorrow!”

Iliana Lopez

Patient Care Coordinator

With over 5 years of experience in curating an environment that is both professional and welcoming to patients, she is eager to make all patient’s experience memorable.

She enjoys learning new skills in all departments and developing lasting relationships with peers and patients.

Outside of work Iliana enjoys spending time with family, traveling to new destinations and finding adventures in her everyday life.

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Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Always a warm & pleasant experience!

Nancy Mortensen, on Google

Amazing service! While out of town, I called my specialist, shared my issue (left HA was not working after doing all troubleshooting) and she was instantly able to locate a New Sound center in the area I was. The center was contacted and was ready to assist upon my arrival....

John Carballo, on Google

This office has always been able to help me and advise what I need. They are very friendly and courteous.

Liz Sanchez, on Google
Susan Ginnity, on Google

I recently took my grandparents in for a hearing appointment, and they were both pretty nervous. They’ve known their hearing hasn’t been the same for a while, but actually coming in for the appointment was a tough step for them. From the moment we met Cassie Garza, she made everything...

Priscilla Hernandez, on Google

My name is Natalie Perez, my niece had gone quite a while without a hearing checkup, and honestly, scheduling an appointment was probably the last thing she wanted to do. As a teenager, she’s also a little embarrassed about wearing hearing aids and didn’t really understand the importance of monitoring...

Bootie Patootie, on Google

The staff is very professional & friendly!!!

Ann Smelley, on Google

Excellent, polite and helpful … very skilled and gentle in ear wax removal and hearing aids. Even was offered a tablet. Great people.

Derick Felton, on Google

The visit was very comprehensive and I learned about latest technology on hearing enhancement. The staff was very kind and the service was great

Sandra Liliana Oakes, on Google

Met the staff and enjoyed they were friendly, kind and understanding. Was able to leave with my new hearing aids. Yes they were pricey but my hearing loss is profound and I’m looking forward to continued care from New Sound.

Christine Puckett, on Google

Very courteous and helpful attention to my problem.

Jorge Y Herszage, on Google
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