Our Staff

Janie Hernandez

Janie Hernandez

Patient Services Coordinator

Janie Hernandez is the PSC for the San Antonio office. Before coming to NewSound, she worked for JCPenney’s for 26 years as the Human Resource Supervisor. She has two beautiful kids, a daughter that is 29 and a son that is 31. When Janie heard of this job and the opportunity to help people hear again, she knew it would be perfect for her and her love for helping others.

Customer Reviews

So I was in need of obtaining a “hearing test” in order to retain my federal job. I had called the VA and they were so far behind and it would take weeks to see them. Other audiologists had also a waiting list to be seen. I called New Sound...

mel villanueva, on Google

Extremely nice staff. Never feel rushed. Always get the best care and I highly recommend their service if you need a hearing device. So glad I found them.

Lavon Guesner, on Google

Carrying and friendly environment in this center means a lot when one has not only a hearing problem, but also the other health problems that affects hearing. I am grateful to Dr. Jones and his team for a great service that I receive each time I visit the NewSound center...

Ivan Negovetic, on Google

Dr. John is AMAZING & so caring. He listened to every one of my concerns & had a solution to each concern! He made me feel very comfortable & took care of my hearing aids with adjustments that needed to be done. Thank you!!

Connie Fuller, on Google

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