Our Staff

Cassandra Garza, HIS

Cassandra Garza, HIS

Hearing Instrument Specialist

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

“Here today… hear tomorrow!”

Amber Pryor, PSC

Amber Pryor, PSC

Patient Services Coordinator

Amber has been working with NewSound Hearing since February 22, 2016 and has about 6 years of experience in the medical field. She became interested in this field because her youngest daughter was born with a cleft palate which comes with hearing loss. When she saw a position open for a hearing aid company, it really intrigued her. She loves seeing people leave with a smile on their face knowing that NewSound has helped them.

Emily

Emily

Audio Tech

Hi I’m Emily, I graduated from Texas State University and furthered my education in speech pathology which ultimately lead me to audiology. I love helping patients hear as well as they should be, but most of all, I love bringing back their confidence.

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Customer Reviews

My experience with NewSound Hearing was great, staff was friendly and knowledgeable. I was able to find hearing aids same day with no problems.

Alfredo Alfaro, on Google

Definitely recommend New Sound to anyone with hearing device issues. Both Amber and Cassandra were very welcoming when I entered the office. Thank you both for helping me with my device to improve my hearing. Most greatful 🙏. Tricia

Tricia, on Google

I needed to get my hearing aids synced with my new phone. They gave me a phone number where a very sharp young man talked me through the simple steps to get the job done. He was clear and direct, yet patient in the process and we had it done...

Mary Ruth Curtis, on Google

My experience was great! Everything was explained clearly and the tests I needed were ran and I was given follow up instructions and was on my way out of the door feeling totally satisfied that I had the information I had come there to get.

Chris Brown, on Google

My experience was very good. Easy check-in. Interesting to get to view my ears on a big screen. I felt listened to when explaining what I was experiencing. The test itself was more comprehensive than any I have done previously. The audiologist did a good job reviewing the results with...

Gracia Marshall, on Google

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