Our Staff

Cassandra Garza, HIS

Cassandra Garza, HIS

Hearing Instrument Specialist

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

“Here today… hear tomorrow!”

Amber Pryor, PSC

Amber Pryor, PSC

Patient Services Coordinator

Amber has been working with NewSound Hearing since February 22, 2016 and has about 6 years of experience in the medical field. She became interested in this field because her youngest daughter was born with a cleft palate which comes with hearing loss. When she saw a position open for a hearing aid company, it really intrigued her. She loves seeing people leave with a smile on their face knowing that NewSound has helped them.

Emily Gandara

Audio Tech

woman with ipad background

Customer Reviews

This was a great experience! Cassie was great! She took her the ti e ti explain everything to me. I highly recommend!

Robert Almonte, on Google

I was visiting from out of town and had a hearing aid in sudden need of repair. I was able to book an appointment online, and was seen promptly and with great professionalism. It was a great experience and I will definitely be back should the need arise in the...

Amy Jackson, on Google

Cassandra is a most personable woman. Confusion about my appointment time was handled well. She walked me out but the heat turned me back. She pushed me back to the AC on my rollator. Gave me water. Oh, yes... explained everything.

Michael Griffith, on Google

I needed to get my hearing aids synced with my new phone. They gave me a phone number where a very sharp young man talked me through the simple steps to get the job done. He was clear and direct, yet patient in the process and we had it done...

Mary Ruth Curtis, on Google

I highly recommend NewSound Hearing Center at 11750 Wurzbach Rd. to anyone needing their hearing aid repaired. Cassandra is extremely knowledgeable and persistent. She literally searched through every nook and cranny to find the part necessary to fix my hearing aid and made the repair while we waited. I should...

Tim Rockey, on Google

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